INTRODUCTION
TECHMEDIA IBS or the TECHMEDIA ONLINE SHOP is a brand or subsidiary trading within TECHMEDIA HOLDINGS (Pty) Ltd, registration number 2015/219908/07.These terms govern your use of the TECHMEDIA website. Access to the services, content and downloads available on the TECHMEDIA website may be classified as “electronic transactions” as defined in terms of the Electronic Communications and Transactions Act, Act No. 25 of 2002(ECT Act)
1. We provide the TECHMEDIA website as a convenience to our patrons (you). To use the TECHMEDIA website for services including but not limited to online shopping, browsing, product information, store locations, subscribing as a user, viewing and managing your account and orders, etc. we may require you to provide your personal information.
2. We reserve the right to change the documents and/or other materials contained on this website from time to time without notice. This Right also applies to these terms and conditions. TECHMEDIA will post the revised terms on the website. You may use the TECHMEDIA website for your personal and non-commercial use, not for republication, distribution, sale or any other use.
3. If there is a conflict of meaning between these website terms of use and any other terms, policies or notices, the specific terms, policies or notices will take preference where it applies to your use of the TECHMEDIA website.
4. The Terms make up the entire agreement between the parties. If any term is void, unenforceable, or illegal, the term will be severed and the rest of the terms will be effective.
5. Unless otherwise specified, we intend the goods and services offered on this site for citizens of the Republic of South. The terms are governed by and interpreted according to the laws of the Republic of South Africa without giving effect to any principles of conflict or law. By you ticking the “I confirm I have read and understood the ‘Terms & Conditions’ box, forms a legally binding agreement between you and TECHMEDIA HOLDINGS.
DEFINITIONS
In the TECHMEDIA website terms of use: 1. “terms” mean these website terms of use, any specific terms, the privacy policy and any other terms, policies or notices agreed between you and TECHMEDIA;2. “we” or “us” or “TECHMEDIA” means TECHMEDIA HOLDINGS and our subsediaries, whichever one applies;
3. “website” means www.techmedia.co.za;
4. “TechMedia website” means www.techmedia.co.za;
5. “you” or “user” means any person who visits, accesses or uses the website.
REGISTRATION AND USE OF THE TECHMEDIA WEBSITE
As a user, TECHMEDIA HOLDINGS grants you a limited, non-transferable revocable license to access and use the website subject to the terms and conditions. Your license does not extend to the website’s source code or to the source code of any software or computer program that forms part of the website. You may only use the website for personal use, limited to viewing the website, providing information to the website, downloading product information for your review from the website or purchasing goods or services from the website. You may only use the website if, in terms of the law in the Republic of South African, you have the legal capacity to agree.1. You, the customer, agrees and acknowledges that: 1.1 You will at all times comply with the Law(s); including the National Credit Act of 2005 and the Consumer Protection Act and/or any other applicable legislation (if it applies to the customer for the receiving, compiling and reporting of information.) Without limiting the generality of the foregoing, the customer specifically agrees that when reporting Personal and other information to TechMedia Holdings; 1.2 Such information will include all mandatory data; 1.3 You will have taken all reasonable steps to ensure that the information submitted is accurate, up-to-date, relevant, complete and valid when submitting such information; 1.4 You may submit the information to Incredible Connection, to make such information available to its associated partners, to render the services offered, and that such information is not subject to a duty of confidentiality between TECHMEDIA HOLDINGSand the customer. 1.5 As a Visitor or User, you agree that we may electronically accumulate, keep and use the following of your information: 1.6 Internet usage information, including your Internet Protocol (“IP”) address, click patterns, browsing habits, version of software installed, system resolutions and type, plug-ins, colour capabilities, cookie preferences, language settings, search engine meta words (keywords), JavaScript enablement, unique user ID, the pages and content that you access on the Platform/Website and the dates and times that you visit the Website, besides paths taken and time spent on pages/sites within the Website (“Usage Details”); and 1.7 Additional information you may provide voluntarily, such as demographic information or data related to your favourite social networking site (e.g. the site name, address and description(s)), or information relating to your participation in TECHMEDIA HOLDINGS competitions, promotions, studies, reviews and surveys, and additional services. (“Optional Details”). 1.8 Details submitted, when registering or transacting, to use the services on the TECHMEDIA HOLDINGS website. You may submit optional Details to us if you upload or download certain content (or products) from the Website/Platform, enter competitions, partake in promotions, respond to reviews/surveys, subscribe to or register for specific additional services; or else use any of the optional features and functionality of the Website/Platform. 1.9 “Cookies” Information: When you access the Website/Platform, we may send one or more cookies (these are small text files containing a string of alphanumeric characters) to your computer to collect certain Usage Details. TECHMEDIA HOLDINGS may use both session cookies (which disappears after you close your browser) and persistent cookies (which remain after you close your browser, which can be removed manually) and may be used by your browser on subsequent visits to the Website/Platform. Please note the use of cookies is a norm/standard on the internet and many major websites use them. Please refer to your web browser “Help” file to learn more about changing your cookie settings. 1.10 when you access the Website/Platform or open one of our HTML emails, we may automatically collect and record certain Usage Details from your system by using different tracking technology. 1.11 Our Website may contain electronic image requests (called a “single-pixel gif” or “web beacon” request) that allow us to count page views and to access cookies. Any electronic image viewed as part of a web page (including an ad banner); can act as a web beacon. Web beacons are typically 1by1 pixel files, (tiny unnoticeable files), but their presence can usually be seen within a browser by clicking on “View” and then on “Source.” We may also insert web beacons in HTML-formatted newsletters, which we send to “opt-in” subscribers to count how many newsletters they have read. TECHMEDIA HOLDINGS web beacons do not gather, monitor or share any personally identifiable information about our customers. They are just the technique we used to compile anonymous information about the Website and Service. 1.12 TECHMEDIA HOLDINGS may use any Optional Details provided by you, for such purposes as shown to you at the time you agreed to provide such Optional Details.
2. We may use your Usage Details to: 2.1 Automatically validate and/or verify your identity; for the website and transaction security purposes via TECHMEDIA HOLDINGS or via a third-party service provider; 2.2 Automatically provide you with the latest version of the TECHMEDIA HOLDINGS application on your system; 2.3 Remember your information so you will not have to re-enter it during your visit the next time you access the Website/Platform; 2.4 Monitor aggregate Website usage metrics such as total number of visitors and pages accessed; and 2.5 Track your entries, submissions, and status in any promotions or other activities in connection with your usage of the Website/Platform. 2.6 TECHMEDIA HOLDINGS shall take all reasonable steps to protect the personal information of the Users and for this purpose, “personal information/personal details”; shall be defined as contained and detailed in the Promotion of Access to the Information Act 2 of 2000 (PAIA). 2.7 If you are a TECHMEDIA HOLDINGS website user, you agree that we may also electronically gather, save and use the following information: 2.8 Name and surname, birth date, gender, identity number and /or passport number, nationality and country of residence (“Personal Information/Details”); 2.9 E-mail address, mobile number, home and delivery address and credit card billing address (“Contact Details “); 2.10 the credit or debit card number, cardholder name and expiration date you submit to TECHMEDIA HOLDINGS website regarding your credit or debit card(s), (Credit or debit cards)
3. TECHMEDIA HOLDINGSWebsite Users collects the aforesaid information from you in the following manner: 3.1 User-provided Information: Your Personal Information/Details, Contact Details and Debit or Credit Card Details will be provided by you directly to us during your registration as a TECHMEDIA HOLDINGS website user and/or thereafter by you actively transacting, updating or supplementing such details in your TECHMEDIA HOLDINGS website users Account. 3.2 TECHMEDIA HOLDINGS uses the information that TECHMEDIA HOLDINGS website users provide (or that we collect) to operate, validate, verify, maintain, enhance and provide all the features of the Services, and as may be necessary to comply legally when conducting online payment transactions and related service provided. 3.3 We use your Debit or Credit Card Details to provide the Services (including the verification thereof when you transact with Incredible Connection) and, should fees be charged for some Services and you have selected a credit or debit card as your means of payment, we shall debit that credit or debit card for such fees owed by you. We use your Personal Information/Details to greet you when you access your TECHMEDIA HOLDINGS User Account, to manage and administer your use of the Services and fulfil our contractual obligations, including the verification of your identity when you transact with Incredible Connection. 3.4 We use your Contact Details to verify your identity and to inform you of facts relating to your use of the Service(s) (e.g. notifications regarding major updates or content you have posted or downloaded from the Website/Platform, customer service notifications, and to address any copyright infringement or defamation issues); as well as to inform you, subject to obtaining your prior agreement, of competitions, promotions and special offers from us and/or any of our partners and/or affiliates. 3.5 Any user, who commits any of the offences detailed in section 85 to 88 of the ECT Act 25 of 2002 shall, notwithstanding criminal prosecution, be liable for all resulting losses or damages suffered and/or incurred by TECHMEDIA HOLDINGS and its partners/affiliates.
4. You may not: 4.1 Provide any incorrect information to the website or Incredible Connection; 4.2 Change, copy, decompile or reverse-engineer the website or use the website to make derivative copies; 4.3 Lease, sell, assign or in any other way to distribute the website or any information gotten from the website without the prior written consent of Incredible Connection; 4.4 Use malicious search technology, including but not limited to spiders and crawlers; 4.5 Frame any pages of the website; 4.6 Deep-link to any pages of the website in a way to suggest that you are the owner or license of any intellectual property in the website. 4.7 Use the interactive sections of the website, for instance, forums, clubs, surveys and e-mails, to post any material which in TECHMEDIA HOLDINGS discretion is false, defamatory, inaccurate, abusive, vulgar, hateful, harassing, obscene, sexually-oriented, threatening, invasive of a person’s privacy, or otherwise violates any laws. TECHMEDIA HOLDINGS does not have editorial control over the submission of any content to interactive sections of the website. You submit all information, including the publication of pictures and/or articles, at your sole risk and responsibility. TECHMEDIA HOLDINGS is not liable for damages or other adverse consequences caused by the use of the submissions. In line with the Film and Publication Board Act 3 of 2009 (FPB) as amended; to intensify the efforts to protect children from harmful images within the media, including films, exhibitions, games, the internet and other publications, the website is not targeted at children under the age of eighteen (18) and TECHMEDIA HOLDINGS will not knowingly collect information from users in this age group. No transaction will be concluded between TECHMEDIA HOLDINGS and a person under the age of 18 unless written consent thereto is received by TECHMEDIA HOLDINGS from a parent or legal guardian. Incredible Connection, therefore, reserves it’s Right to request proof of identity before concluding any transaction. Your continued use of this website confirms that you are 18 years old or older.
CONCLUSION OF A SALE AND AVAILABILITY OF STOCK 1. A sales order will only be deemed as completed once you have completed the purchase cycle, an approved payment/order confirmation is received and delivery has taken place. We will confirm your purchase order with you via your specified email. By placing a product in your shopping cart or adding a product to a wish-list does not make up a sale nor are such products, its price nor its quantities reserved. If you complete the purchase cycle for such products at a later stage TECHMEDIA HOLDINGScannot be held liable to honour any price changes or if such products are not available. 2. TECHMEDIA HOLDINGS shall use reasonable attempts to make the advertised stock available at the displayed price, for the period specified. TECHMEDIA HOLDINGS strives to ensure that we minimise out-of-stock situations and will take all reasonable measures to make your purchased product available at the advertised price or inform you of an equivalent product option. We will notify you of any delivery delays should we need to source a product. Please refer to our termination of sale process should you opt for a full refund. Clearance campaigns might be implemented from time to time where stock is available in limited quantities. TECHMEDIA HOLDINGS is not obliged to source stock or offer a similar or upgraded item for this sale as stock will no longer be available in future.
RETURNS/REFUNDS AND WARRANTY
A refund is deposited directly into your credit card or bank account. This process may take up to 30 working days. A refund processing period will only start from the time we have received the returned goods. 1. Return of Goods Goods may only be returned in terms of the Consumer Protection Act, Act 68 of 2008 (“the CPA”). If you are entitled in law to return goods, then and in line with the CPA, a handling fee of up to 15% of the value of the goods may be charged when the product/packaging is not returned in its original purchase condition. 1.1 Non-returnable/ non-refundable items: 1.1.1 Delivery and or installation costs 1.1.2 Pre-paid cards 1.1.3 Digital content 1.1.4 Any damaged or abused items. 1.1.5 Computer and gaming software, speakers, CD’s, DVD’s and Blu-ray discs unless we find that the goods were defective at the time of purchase.2. Under no circumstances will we accept returned goods where the consumer has been allowed to inspect the goods before the purchase and subsequently changed his/her mind about the goods; they have damaged the goods in negligence; the goods have been disassembled, permanently installed, physically altered, used or installed contrary to our own or the manufacturer’s instructions, and/or have been subjected to misuse or abuse.
3. We sell goods for domestic use only and for the purpose for which we manufactured them. It will also exclude normal wear and tear. If you want to return alleged defective goods in terms of a warranty, we or the manufacturer will assess the goods to determine the reason for the defect.
4. Subject to these terms, all goods carry an implied warranty by following the Consumer Protection Act 68 of 2008, (“CPA”) which gives the consumer the right to return the defective goods in terms of section 20, read together with section 56 of the CPA. Our goods also carry a manufacturers’ warranty where applicable, which will run concurrently with any warranty in terms of the law. The implied warranty on goods supplied places an obligation on TECHMEDIA HOLDINGS to accept the return of unsafe or defective goods within six months of delivery. In the event of the goods not complying with requirements and standards contemplated in section 55 of the CPA, the consumer has the right to return goods to TECHMEDIA HOLDINGS if: 4.1. The consumer finds within 10 days that the goods are unsuitable for a particular purpose for which the consumer has expressed intention to use the goods as contemplated in s55(3); 4.2. The consumer did not examine the goods and rejected delivery of the goods for any reasons contemplated in section 19(5); and 4.3. The consumer has refused delivery of those goods because they were mixed with items that were not ordered, as contemplated in section 19(8).
5. You are entitled to cancel any sale concluded on this Website (online sales) within 10 days after receipt of the goods and to get a refund. You may also cancel a sale where delivery is delayed beyond the stipulated delivery date/timeframe (or where none is specified, beyond 30 days from the order date).
6. In the unfortunate event that your purchased goods become defective, you may opt to take it to any TECHMEDIA HOLDINGS store. You are entitled to the following option of as per the CPA (after goods have been inspected and assessed): 6.1. Have such goods repaired 6.2. Have goods replaced 6.3. Be refunded the price paid
7. If we find the goods to not be faulty, you will be liable for all handling and shipping charges; for the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty because of misuse, abuse or negligence.
8. The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the appliance, including but not limited to; 8.1. Use other than domestic use by the customer or his/her immediate resident family at the declared addresses appearing on the front of this document; 8.2. Failure by the customer or any other person to comply with the manufacturers’ instructions for installation, maintenance or use; 8.3. The use of accessories which have not been approved by the manufacturer; 8.4. The application and/or use of any incorrect or abnormal electrical or water supply to the appliance; 8.5. Any defect in wiring, electrical connections or plumbing which does not form part of the appliance at the time of the original purchase; 8.6. The presence in the appliance of objects which we do not intend the appliance to cope with, such as hairpins, coins and buttons in washing machines, hot food in fridges and chewing gum and wax crayons in tumble dryers; 8.7. Neglect, misuse, or willful abuse of the appliance; 8.8. Anything related to the appearance of the appliance which does not in TECHMEDIA HOLDINGS sole opinion prevent the appliance from working adequately: this includes but is not limited to cosmetic and manufacturers’ defects such as discolouring of any part of the appliance, paint peeling off, cracked or broken handles, plates, hinges, wheels, panels, shelves or any portion of the product which is glass; 8.9. Rust or the effects of rust; 8.10. Repairs or attempted repairs of the appliance by any person other than TECHMEDIA HOLDINGSor its authorized repairers; 8.11. Any modification of the appliance by any person other than TECHMEDIA HOLDINGS or its authorized repairers; 8.12. Parts or items of the appliance which are expected to wear out before the extended warranty period expires, including but not limited to, batteries, filters, disposable bags, rubber or plastic hose pipes, drive or fan belts, fuses and/or light bulbs cartridges, toners or ribbons; 8.13. Fire, flood, war, civil disturbance, industrial action, acts of God or any other causes beyond the reasonable control of Incredible Connection; 8.14. Any defect arising out of the design of the appliance; 8.15. Any defect caused by a lightning strike or power surges; 8.16. Blown or damaged speakers arising from misuse; 8.17. Any damage caused because of the use of generic or re-filled cartridges; 8.18. Any loss or destruction of, or any damage to any property, or any loss expense arising therefrom, or any consequential loss or any liability of nature directly or indirectly caused by or contributed to, by or arising from ionizing radiation or contamination by radioactivity from any nuclear fuel or any nuclear waste from the combustion of nuclear fuel. Combustion shall include any self-sustain process of nuclear fission, or any loss, destruction, damage or disability directly or indirectly caused by or contributed to, by or arising from nuclear weapons material.
9. With cameras, the warranty does not apply to any accessories, batteries, charges, attachable lenses or additions which do not make up the main body of the camera. With TV’s; Hi-Fi’s; VCR’s or DVD’s–remotes are not covered.
10. TECHMEDIA HOLDINGS will not be liable for the costs of; 10.1. Maintenance, including cleaning, clearing of blockages and overhaul, insect infestation or paper jams; 10.2. Work covered by the manufacturers’ recall of the appliance; 10.3. Call out charges where the breakdown is not covered by the extended warranty; 10.4. And material or labour which is recoverable from the manufacturer or any person who may be held responsible in terms of any other guarantee or warranty.
11. TECHMEDIA HOLDINGS will not, in any circumstances, be liable for any consequential loss or damages suffered by the customer, whether directly or indirectly related defect in the appliance to the extent permissible by law.
12. Repairs may not be effected without prior authorisation from Incredible Connection.
13. With an authorised repairer being called out for a fault covered by the warranty, the supplier shall pay the repairer for all labour and materials supplied in terms of the warranty, while the customer shall be liable to pay the repairer all other charges, including but not limited to the call-out charge should no defect be found in the appliance.
14. The repair will be carried out in terms of the warranty within a radius of sixty kilometres from the appointed service agent’s premises. Should the repairer be required to travel beyond this radius, we will charge the customer at the prevailing AA rate per kilometre.
15. Incredible Connection’ authorised repairers reserve the right to not do house calls in areas where their safety may be at risk.
16. Certain products will contain their supplier warranty, and we advise you to keep the same and refer to the same warranty for any differences in the above.
DISPLAYING OF PRICES
All pricing displayed on the web is inclusive of the current South African VAT, in South African Rands, and are subject to price changes and may change with no warning or notification. Please note that all prices displayed exclude the cost of delivery. TECHMEDIA HOLDINGS takes utmost care to ensure that the displayed prices are correct. Where pricing on the website differs from the actual in-store pricing, the applicable price will be the lesser of the two prices, unless the lesser price is made in error and we have taken reasonable steps to rectify the error and, or where it is a website specific promotion for online purchases only or in branch-specific promotion for branch purchase only. Hence such promotional pricing will not be honoured. If a mistake is made or we display the incorrect price, we will correct this as soon as we are made aware of the incorrectly displayed price.Goods made to order will incur additional costs.
CURRENT PAYMENT METHODS AND TRANSACTIONAL SECURITY
We conduct all transactions in South African RAND (R) (ZAR) through PAYFAST a DPO Company. When PAYFAST processes a transaction for you via any of their secure payment web services, the transaction is encrypted. PAYFAST security policy can be found at https://www.payfast.co.za/ Please also read the PAYFAST Terms and Conditions, at https://www.payfast.co.za/. By submitting a sales order through any of the TECHMEDIA HOLDINGS website services, you warrant that you are acting within the bounds of the law and that you have the legal capacity to transact or have the mandate to transact to do so. This includes that you have got the express permission (indemnity) of the person and or business whose information you are submitting/using through any of our services and that you are not in breach of the Consumer Protection Act or National Credit Act, or any other applicable legislation. You indemnify Incredible Connection, its Members and employees from any claim and/or liability from any third party arising out of your instructions and/or use of the service(s). 5TECHMEDIA HOLDINGS accepts the following payments on its website: 1. Credit Card payments: Only South African issued (Visa and Master) credit cards are accepted for online payments. On completing the purchase cycle we send the sales details to the bank if payment is unsuccessful or authorisation is not issued by the bank we cannot complete your purchase cycle.
2. EFT: the full amount must be paid as per your order request within 48 hours of placing your order. We will cancel your order should you fail to deposit/transfer the funds within 48 hours of placing your order. The EFT must be in SA Rands (ZAR) only (no other currency will be accepted). TECHMEDIA HOLDINGScannot be held liable for any delays, errors, fees, bank-affiliated fees / admin charges and currency fluctuations. PAYFAST only facilitates the transaction between you and your bank. The terms and conditions existing between you and the Bank still apply. PAYFAST does not store any online banking login details. The Delivery timeframe is relative and depends on the time and date of the successful EFT Pro confirmation (please refer to our delivery timeframes T&Cs for info). As we do not store your banking details when conducting an EFT, should you request a refund, we will require you to furnish your Bank account details again.
3. For a direct deposit, the deposit must be in cash and SA Rand only, (no other currency will be accepted).
4. No cheque deposits are accepted.
DELIVERY AND RETURNS
Delivering your Online OrderDelivery is available throughout South Africa and will be made between 2 – 7 working days from Monday to Friday (excluding public holidays), subject to payment and order confirmation before 12h00. Depending on origin and destination, a further delay of up to 24 hours may be experienced on shipments to outlying areas.
What will the delivery cost?
Delivery charges are determined by the value of the order placed. Type of products & Delivery Fee Orders over R1000 - Free Delivery Orders under - R100.00 Larger (Volume) Appliances - R400.00 Outside of Gauteng - Location/Distance dependent
When will delivery take place? • Delivery service will commence upon payment confirmation being received unless supporting documents are requested i.e. in the case of the verification of a TV License with a valid ID. • Deliveries will generally be made within the timeframe of the selected delivery type after collection from point of dispatch and between major centers from Monday to Fridays. • We deliver from Monday to Friday from 08h00 to 17h00 to both business and residential addresses. • No deliveries will be made on the weekend or any public holiday.
What if I miss my delivery? We will notify you of a failed delivery i.e. when no one can be reached at the specified delivery address to receive and sign for the goods at the scheduled time. We will reschedule the delivery as soon as possible.
What if my items are damaged, faulty or incorrectly delivered?
In the regrettable event that you receive a damaged product, please notify us within 24 hours of receipt of delivery on 011 021 0091 or support@techmedia.co.za. We will do our utmost best to have the damaged product collected and a new product delivered to you within 3 business days.
What if I receive the incorrect items or quantity of products?
Should the incorrect items or quantity of items be delivered to you, you need to notify us immediately so that we can rectify the situation. You can notify us on 011 021 0091 or support@techmedia.co.za and we will get our team to collect the incorrect items and replace them as soon as possible.
Returns & Refunds process: We offer a full returns and exchanges policy. You may return or exchange goods at any one of our stores subject to producing the original receipt and ensuring the product is in its original packaging and condition. Should the product not be in its original packaging, a handling fee of up to 15% of the product’s value may be charged as per the CPA.
The following cannot be returned or refunded:
- Items specified as non-returnable/non-refundable items.
- Delivery and or installation costs.
- Pre-paid cards.
- Digital content.
- Any damaged or abused items.
- Faulty/defective products after 14 days. (excluding all plasma LCD & LED televisions larger than 32-inch as well as all large appliances) In the unfortunate event that your purchased product becomes faulty or defective within the first six months of delivery, you can take it to any of our stores to be inspected. You will be entitled to the following options as per the CPA: - Have the product repaired. - Have the product replaced. - Be refunded for the purchase amount.
In the event that the product is found to not be faulty, you will be liable for all handling and shipping charges; including the collection and the re-delivery of the product to you. You will be liable if the goods are damaged or faulty as a result of misuse, abuse or negligence. The warranty does not cover any defects caused by foreign objects or connection errors that are not part of the product. Refunds can take up to 10 days to reflect in your bank account. Should you not receive your refund within 10 days, kindly contact us on 011 021 0091.
OWNERSHIP AND CONTENT
All materials published on the TECHMEDIA HOLDINGS website are protected by copyright and owned or controlled by TECHMEDIA HOLDINGS or the party accredited as the producer of the content, software or other material. We shall construe nothing in these terms and conditions of use as conferring by implication or otherwise, any license or right under this copyright, trademark, database right or other intellectual property or proprietary interest of TECHMEDIA HOLDINGS or any third party. All logos, names and trademarks, which appear on the website are the intellectual property of TECHMEDIA HOLDINGS or are used by TECHMEDIA HOLDINGS under license. TECHMEDIA HOLDINGS will prosecute any violation of intellectual property rights to the fullest extent that the law permits. We prohibit reproduction of part or all of the contents in any form other than strictly for individual use.
If you respond to TECHMEDIA HOLDINGS via e-mail, surveys, forums, registration, or any other communication medium with any information, including but not limited to feedback, data, questions, comments or suggestions, but excluding your personal data, the information will not be deemed confidential. TECHMEDIA HOLDINGS will not have any obligation to keep such information confidential and will be free to reproduce, use, disclose and distribute the information to others without limitation. TECHMEDIA HOLDINGS will also be able to use any ideas, concepts, know-how or techniques in the information for any purpose, including but not limited to developing, manufacturing and marketing products, which incorporate or otherwise rely on the information. You consent to the aforesaid use of such information. By submitting information, you agree that TECHMEDIA HOLDINGS may publish the information, use it as part of its operations, and incorporate its concepts in TECHMEDIA HOLDINGS goods or for any other purposes, which TECHMEDIA HOLDINGS considers necessary, without liability. DISCLAIMER
1. When you visit the TECHMEDIA HOLDINGS Website, you consent to receive communication from TECHMEDIA HOLDINGS electronically and agree that all agreements, notices, disclosures and other communication sent by TECHMEDIA HOLDINGS satisfy any legal requirements, including but not limited to the requirement that such communications should be “in writing”.
2. You ensure that the goods are fit for the purpose for which you want to buy them and are in excellent condition and free of any form of defects before you take delivery of the goods. It is the responsibility of the customer to ensure, before delivery, that the goods listed on the till slip or your purchase order correspond in description, price and quantity with the goods purchased. You agree to adhere to the user/manufacturer’s instructions and ensure that you make yourself aware of all product warnings and safety instructions before the installation or use of all products purchased from Incredible Connection. You are to keep proof of any repairs conducted and allowed by TECHMEDIA HOLDINGS and proof of purchase on all returned goods.
3. You must make sure of all measurements and sizes before purchasing your goods, as we will not replace or refund you if the goods do not fit into the room/intended location or through a door.
4. The onus is on you to advise us if the goods are for a particular purpose when entering the transaction, and we cannot be held liable if you have not advised us of the goods particular purpose.
5. TECHMEDIA HOLDINGS provides the website “as is” and “as available” and to the extent permissible by law disclaims warranties including but not limited to a warranty of title, merchantability, non-infringement, fitness for a particular purpose and that the website is free from defects, uninterrupted and error-free. While TECHMEDIA HOLDINGS attempts to provide accurate and timely information, TECHMEDIA HOLDINGS cannot guarantee this. TECHMEDIA HOLDINGS may correct and change the website if required. The TECHMEDIA HOLDINGS goods and services described on the website are available in RSA, and can be delivered beyond by arrangements on a case by case basis.
6. Although TECHMEDIA HOLDINGS has tried to display the goods and their colours as accurately as possible, the displayed products and colours of the products will also depend upon your equipment and TECHMEDIA HOLDINGS cannot guarantee that your equipment will display an accurate representation of the actual goods or their colours. TECHMEDIA HOLDINGS will not be liable for any other website provided by any third party. It does not include all accessories shown with products for presentation in the price, nor are such products guaranteed to be available for sale by Incredible Connection. In the event of delivery delays or out-of-stock situations, we will notify you and we will do our very best to ensure a speedy fulfillment.
7. Image Disclaimer: Where products are displayed with compatible devices, we will not include these devices as part of the sales price unless specifically identified as part of a product bundle. In all other cases, we show images to display products within a lifestyle setting and do not include part of a sales proposal including any said devices or lifestyle additions.
AVAILABILITY AND TERMINATION OF ORDERS
TECHMEDIA HOLDINGS may immediately terminate use of and access to the website if you breach the terms. This will be without prejudice to any other remedies and rights that we may have in terms of the law, including but not limited to claims for specific performance and damages. Save for certain exceptions (Software, Games, Music, and DVD) and subject to certain charges.THE TERM OF THESE TERMS AND CONDITIONS
These Terms and Conditions shall commence from the date on which they are published on the website and continue indefinitely, as amended by TECHMEDIA HOLDINGS from time to time, for so long as the website exists and is operational, TECHMEDIA HOLDINGS being entitled to terminate these Terms and Conditions and/or shut down the website at any time.